To his credit, Flunky the Maintenance Manager actually seemed conciliatory when he called me at 6 p.m. tonight. And today is Sunday.
Flunky's conciliatory nature was such a far cry from the nasty confrontation he and I had while on vacation. I am not sure I blogged about it, but let's just say I was standing in a Wal-Mart parking lot in Fort Stockton, Texas angrily saying things like, "I don't know who you think you are..." and "When you said you physically saw the property and the damage, you were actually lying. Is this correct? Because I have better things to do than deal with liars.... And, you have proven you will lie on all occasions to cover your own incompetence..."
And, then there was last week's grouch-fest where the tenant is (rightly) complaining about a flood in the basement, I told him to speak immediately with Marty Sunshine. And, I told Marty the same. Marty completely understands I don't want anything to do with Flunky. And, I thought Flunky was on board with this when I got an e-mail from him Saturday morning asking how he was supposed to reach Marty in the first place (call him perhaps?).
Anyway, I guess this didn't completely sink in, because about 36 minutes ago, Flunky called me. You see, one of our tenants heard a big "bang" and then "smoke started coming up." It took me a few exasperating minutes to find out that smoke was coming up from the air conditioning unit. I guess I was supposed to know this automatically, because it took me asking Flunky "where was the smoke coming from?" three times before he narrowed it down for me. I personally think this is a little power trip game of his.
But then again, I think the entire phone call was a little power game. because in his next breath, Flunky told me "Obviously, we can't do anything about this tonight." Which, I figured out in the first three seconds of the phone call. And, it made me wonder why he didn't just call me tomorrow to give me the news, but I didn't say so because it would have kept me on the phone with this guy longer.
Sadly, not only did I have to endure talking to Flunky on my day off (and why do I have a property management company anyway when they are calling me on a Sunday night to tell me something happened but there is nothing that can be done?), but I also had to come up with a reasonable solution--something I pay these yahoos for. My response was simply, "Call Kirby."
You see, Kirby, who ran screaming from the property management business 18 months ago is now making loads of money off of me in air conditioning work. When Flunky admitted he didn't know who Kirby was, I reminded him that he has worked with Kirby on numerous occasions, as I keep telling him to directly talk to Kirby for AC issues. In fact, I listed off the last three homes Flunky and Kirby have discussed recently. After a few minutes of Flunky feigning ignorance, and me wanting to get back on with my life, I finally told Flunky I would e-mail him Kirby's contact info. Hopefully that will resolve it. However, I bet he doesn't contact him until tomorrow.
The most interesting part of this for me is that I forgot to ask for any relevant details. Heck! I even neglected to find out if everyone was ok (I hope so). In fact, I haven't even told Marty the news yet. My blood pressure isn't even through the roof. And, I am not even hopped up on chocolate or other substances. In essence, it is out of my hands. I have no idea how I am going to pay for this, But experience tells me it will get done.
Sunday, June 07, 2015
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