I Figure He Is Still Reading

So this past weekend Luigi contacted me and asked if I had any concerns about Flunky the Asshat Maintenance Manager. I have no idea what prompted his question or why he decided to ask little old me, but he did.

And, it just so happens I do have concerns. Lots of them. And I shared the ones I remembered off the top of my head with Luigi. If I had given myself some time, I would have come up with several more. I toyed with sending a "chapter 2" to Luigi or sending him copies of the crappy e-mails Flunky has sent me in the past year, but I didn't want to sound vindictive. I am guessing long about paragraph 10 of my dissertation Luigi was a bit sorry he brought this up.

In all fairness, I kept my comments neutral and factual. I left out the drama--except when Flunky contacted me at 5:21 a.m. and then told me it wasn't "urgent." Yea... I am still pissy about that.

And finally, I told Luigi I have left property management behind, and yet every call/text/e-mail from Flunky means I have to spend at the very minimum four hours of my time making sure I have the right person around to do the work because Flunky is short on customer service and feels entitled to spend my money any darn way he wants. If I wanted to spend four hours of my life fact-checking Flunky I could just manage my own properties and save myself a few dollars.

I did tell Luigi I very strongly feel there are probably many other owners who feel the same way I do. I also (rhetorically) questioned how many owners may have left this particular property management company just to be rid of Flunky. I summed up my thoughts by suggesting Flunky is harming Luigi's reputation as well as Luigi's company's reputation. Reputations are easy to destroy and hard to build.

Incidentally, I still haven't heard back from Luigi. That's fine. I have said my piece.